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ISO 9001 Quality Management System Beginner Guide
A beginner-friendly, introduction to ISO 9001 or what is called QMS. Covers quality basics, certification, responsibilities, document control, daily quality rules, audits, and corrective action. Includes lesson quizzes and a final exam.
82 min 8 lessons Final exam
Course content
- 1
What is a Quality Management System?
Learn what quality, quality management, and a QMS mean.
10 min 5 slidesIncludes quiz - 2
What is ISO 9001 and Certification?
Understand ISO, ISO 9001, and certification.
10 min 4 slidesIncludes quiz - 3
Your Role in the Quality System
Employee responsibilities, Quality Policy, and training.
10 min 4 slidesIncludes quiz - 4
Documents, Forms, and Records
Controlled documents, forms, records, and corrections.
12 min 4 slidesIncludes quiz - 5
Quality in Daily Work
Customers, purchasing, production, calibration, and nonconforming product.
12 min 4 slidesIncludes quiz - 6
Quality Audits
Internal/external audits and how to answer questions.
10 min 4 slidesIncludes quiz - 7
Corrective Action and Continual Improvement
CAR system, corrective vs preventive, and raising issues.
10 min 4 slidesIncludes quiz - 8
Putting It All Together
Quick review before the final exam.
8 min 3 slidesIncludes quiz
